Frequently Asked Questions

Fill in the form → We reply within 24 h → Agree dates and 30% deposit → Balance paid on arrival → Welcome to Soul Balance.

We recommend booking 2–4 months in advance, especially in season (November–April). We host a maximum of 14 guests at a time and dates fill quickly.

For a therapeutic Ayurvedic stay we recommend a minimum of 14 days. For relaxation & holiday we also offer 7-day stays.

Of course. Many of our guests come alone. Soul Balance is a safe, peaceful place — and new friendships form naturally here.

Yes, if we have availability. We recommend arranging this in advance so we can secure the room and programme.

Before every stay a consultation with the Ayurvedic doctor takes place. They assess your health and design a programme that is appropriate and safe for you.

Yes. The relaxation stay is flexible — you choose therapies according to your interest. The healing stay has a structured programme prescribed by the doctor.

Therapies should not be painful. They are intensive but pleasant. The therapist always adapts the pressure to your preferences.

Effective Panchakarma takes a minimum of 14 days. The first days are preparatory, then come the main procedures and the final phase with recommendations.

No. Morning yoga is adapted to all levels — from complete beginners to advanced practitioners.

Every morning at 6:30 morning hatha yoga + pranayama (~80 min). In the evening yoga nidra or meditation (~45 min).

It is not compulsory, but strongly recommended — it is part of the healing process.

Yoga nidra is a guided meditation in lying down. 45 minutes equates to 3–4 hours of ordinary sleep in terms of regeneration.

Yes. Sattvic cuisine is fully vegetarian and most dishes are also vegan. Let us know in advance and we will accommodate you.

Yes. We accommodate gluten-free diets, nut allergies and other requirements — please inform us when booking.

No. Soul Balance is an alcohol-free establishment. Instead of coffee we offer herbal teas and fresh juices.

3 meals a day — breakfast, lunch, dinner. Plus herbal teas morning and evening, and fresh juices in the morning.

Slovak citizens require an electronic visa (ETA). Apply at eta.gov.lk. Cost approx. €30, issued within 24 hours. We recommend arranging this at least one week before travel.

Colombo airport (CMB) is approx. 2.5–3 hours by car. We can arrange and price a transfer individually — it is not included in the base price but we are happy to organise it.

Dry season November–April (ideal). May–September is monsoon — typical short heavy showers.

Sri Lanka is safe for tourists. Koggala is a peaceful area. Most guests feel safer here than at home.

30% deposit upon booking confirmation. The remaining 70% is paid on arrival (cash or bank transfer in EUR).

More than 60 days before the stay — deposit refunded. 30–60 days — 50% of deposit. Less than 30 days — deposit forfeited.

In euros (EUR). The deposit is paid by bank transfer, the balance on arrival in cash or by transfer.

Within 24 hours (business days). If you have not received a reply, check your spam or contact us on WhatsApp.